Returns & Exchanges

We want you to be completely satisfied with your amika pro purchase, which is why we offer a 30-day return window for most professional products and tools. If a product doesn't meet your expectations, our streamlined process ensures a quick resolution for your salon or personal kit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original professional packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; please ensure all liquids are properly sealed to prevent leakage during transit.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.